Solar Solutions supply a variety of satellite systems including all
of those found in the current RoadPro catalogue. The information contained
in this information leaflet was kindly supplied by RoadPro for us to use.
The Basics
Satellite television has three main attractions for anyone who wants to
watch TV on a boat, in a caravan or motorhome.
Firstly, you can forget ghosting, crackly sound, fading and all the other problems associated
with watching TV when out and about. In theory, a perfect picture is
available just about anywhere where a dish has a clear view of the
satellite.
Secondly, the choice of channels is huge and you can pick up radio
stations as well as TV. Thirdly, and most importantly to many people,
many English language TV channels are available over a large area of
Europe so that, even as far away as Portugal or Greece, you can still
watch some of the programs you would be watching at home. However,
receiving satellite TV is not just a simple matter of connecting a
dish to a TV and pointing it at the sky, not in the U.K. anyway.
There are several reasons for this and they are mostly to do with the
way satellite TV transmissions are controlled in this country.
All over Europe hundreds of satellite TV transmissions are available
which can be picked up free of charge by anyone with a dish and a decoder.
Many of these channels are broadcast using analogue technology; this
means that they are fairly easy to locate and only require the use of
an analogue receiver which can be purchased for under £100.
This same equipment can be used in the U.K. but, unfortunately, of all
the channels available, only a very few broadcast in English.
In the U.K., analogue TV is being phased out and all U.K. satellite
transmissions intended for this country are only broadcast in digital form.
This means that a digital receiver is required as well as a digital
compatible dish. Furthermore, most digital transmissions are encrypted.
They cannot be received unless the signal is decrypted and this can only
be done by using a SKY "digibox" in conjunction with a "viewing card".
There's no way round this: if you want to receive all U.K. TV programmers
via satellite, you must have a SKY digibox and a SKY viewing card.
However, since July, 2003, the BBC has broadcast all their digital
programmers, both TV & radio without encryption. This means that their
programmers can be received with any digital satellite receiver.
If you have satellite TV at home you may already have a "digibox" and
a SKY card. However, if your satellite TV system was installed by SKY
and you were given the "digibox" free of charge, you will probably have
signed a contract obliging you to keep the "digibox" connected to a phone
line for 12 months.
After 12 months, there is nothing to stop you moving the unit anywhere
you wish. The "digibox" is given away for nothing in the hope that you
will then take advantage of the interactive facilities available over
the phone line. You do not have to subscribe to SKY to receive a free
"digibox" but, if you do not, you may have to pay an installation fee.
If you do not wish to subscribe to Sky or to have your digital receiver
connected to the telephone line for 12 months, it is possible to buy a
"digibox" outright. You are then free to do what you want with it and,
with the appropriate dish and ancillary equipment can receive dozens of
TV and radio stations absolutely free of charge. These include all BBC
TV & radio stations, SKY News, CNN and many others. If you want to watch
ITV, Channel 4 & Channel 5 you will have to get a viewing card.
It is possible to buy a FREESAT viewing card for £20.00, again with
no subscription charges. The card can then be used in any SKY digibox,
after it's been activated by SKY, and enables the viewer to receive all
of the FREESAT channels.
Channels available will include all those from the BBC, ITV and
Channels 4 & 5. In addition dozens of other channels will be accessible
such as: Extreme Sport, Motors TV, Classic FM TV, Performance Channel,
Bonanza, CNN, SKY News, Classics TV, Information TV & Al Jazeera.
Lots of free radio channels are also on offer ? many of them only
available in digital format. Programmers which require a SKY subscription
such as SKY One, E4 & ITV 2 will not be available on the FREESAT service.
To get FREESAT, phone SKY on 08706 061111.
What you need
For anyone wanting a satellite set-up in their vehicle or boat, Solar
Solutions has come up with a number of options to make installation and
use as simple and economical as possible. Let's look firstly at the
equipment which is required.
A satellite dish:
The dish is the aerial which collects the signal from the satellite.
A dish is not always a dish however; it may be squarish, flattish or even
hidden away inside a dome. Furthermore, dishes come in a wide range of
sizes. Portable models vary from 30cm diameter to 85cm. Larger ones
i.e. 1M and more - are used in areas where the satellite signal is weak
but are usually not practical unless you intend to stay in one place for
a reasonable period of time. Although the size of a satellite dish greatly
affects the geographical area in which it will operate, it is not simply
a matter of "bigger is better".
The design of the dish and the L.N.B. (see below) also affect reception.
Different channels are broadcast in different ways and may not be available
where you are.
In order to work out exactly what size dish you would require to receive a
signal in a particular area, it's necessary to look at a "footprint" map
such as those provided by Astra. However, perhaps not surprisingly, even
this is not as straightforward as it seems.
Note: These maps are provided by the satellite owners ASTRA SES.
Officially, the inner band is the area covered by a 50cm dish and the
outer band the area covered by a 120cm dish. However, the maps seem to
be a little pessimistic and, in reality, a 50cm dish will work well into
the green band and an 85cm dish will usually reach the outer edge of the
orange band. A 120cm + dish will pick up channels well outside the
footprint.
For example, according to the footprint maps, even a 120cm dish would
be unable to pick up ITV in Barcelona. In reality, a Globesat (85cm)
will probably work and a 120cm dish will pick up ITV even further south.
But, always bear in mind that weather and other factors can influence
reception.
Astra 2A South Beam
Map 1, shows the "footprint" of the satellite transponder which transmits
Channel 5, Sky News, CNN and many more channels.
The satellite is Astra 2A south beam.
Astra 2A North Beam
Map 2, shows the area in which it is possible to receive Channel 4, Sky
One, Sky Sports, Sky Films and much more.
The satellite is Astra 2A north beam.
Astra 2D
Map 3, shows the area to which ITV and all BBC TV & radio programmers
are broadcast. It is very restricted but, with the correct equipment,
stations can be received over a much wider area than would appear to be
the case. The satellite is Astra 2D.
Every satellite dish has a L.N.B. (Low Noise Block).
This is the part of the dish which receives the signal from the satellite.
In the case of all domestic and some mobile satellite dishes, it's the
mushroom-like object mounted on an arm and pointing towards the dish?s
centre.
The quality of the L.N.B. is vital for the reception of a strong, clear
signal and a good L.N.B. attached to a small dish can be just as effective
as a large dish with a less efficient L.N.B.
For the sake of convenience both in use and when stowed away, the
smaller the dish the better. That's why some of our dishes have their
L.N.B.s located behind the dish and are therefore very compact.
This technology also results in comparatively small dishes having the
reception characteristics of much larger ones. The Multimo, Globesat
and Arcon Multi models are all designed to be very efficient indeed
and can be used in locations where a similar sized dish with a standard
L.N.B. would not give good results.
The Multimo model for example, although measuring only 40cm in diameter,
has the equivalent performance of a conventional 55cm-60cm dish and enables
reception of some U.K. stations as far south as the Algarve in Portugal and
as far north as the Highlands of Scotland. Ireland would be covered and
eastward, Warsaw in Poland is within range. Outside this area, a larger
dish such as the Arcon Multi would be necessary. This will allow reception
as far away as North Africa, the far north of Scotland and eastward into
Russia. BBC & ITV programmers can be received over all of France and into
Spain.
Our smallest dish, the Kerstan only measures 30cm in diameter and is
the smallest dish that we know of. Because of its design however,
it will pick up most programmers within the innermost blue areas on
the maps.
The Globesat & some Kathrein models offer the convenience of a
permanently mounted system but without the price tag of a fully
automatic model. These systems are permanently installed on the roof of
a vehicle but are raised manually from inside. They are very easy to
install and to use and will work well right down to the Algarve.
Setting these systems up is just a matter of a few minutes or less
but, for the ultimate in convenience, we also offer a fully automatic
system which is ideal for motorhomes, caravans and other vehicles.
his unit is made by Kathrein, a German company which is one of the oldest
and largest specialist antenna manufacturers in the world. The range
includes what we consider to be one of the best fully automatic mobile
satellite systems and we will be happy to send you more info. upon request.
Note: When choosing a dish, it's worth bearing in mind that the smaller
it is, the easier it will be to locate the satellite. This sounds unlikely
but it really is true! A smaller dish is also much less susceptible to
movement: a Multimo or Kerstan can even be successfully used on a moored
boat, within reason!
A mount for the dish:
A dish can be mounted in many ways. Permanent mounting, such as with the
Globesat or the Kathrein - is most convenient but, in some cases, not
desirable or possible. Temporary mounting can be achieved using a tripod
fixed to the ground, a suction mount attached to a flat surface such as
a roof, for example, or a bracket attached to a pole or ladder.
These methods are very simple to use but even permanent mounting is
well within the capabilities of any competent handyman.
The Multimo has a flat base and can simply sit on the ground or on a table.
One useful feature of satellite transmissions is that the signal can pass
through certain materials, including plain window glass and the kind of
plastic that caravan windows are made of. Therefore, in areas where the
signal is strong, a Multimo can even sit on a table inside a vehicle or
an awning.
The base can be removed if required and the dish attached to a tripod
or pole using the clamp supplied.
The Kerstan comes with a suction mount and ball joint making it very
versatile indeed. It can be mounted on a roof, bonnet or a side panel
or window but it also comes with an adjustable mounting bracket for
attaching the unit to a tripod or pole.
Like the Multimo, it can also be used inside if convenient.
The Arcon Multi is designed to be mounted to a tripod or pole and comes
with a mounting bracket.
The tripod we supply is purpose-made by Winegard in the U.S.A.
We consider it to be by far the best available and certainly the easiest
to use once the dish is attached. It comes with its own compass and spirit
level and can be used with any of our portable dishes.
All our dishes are completely weatherproof and can be used outside
come rain or shine.
A receiver:
In order to watch satellite TV transmissions you must have a receiver.
The SKY digibox is the best known in the U.K. and, if you want to receive
ITV and Channels 4 & 5 or if you want to watch SKY's subscription channels,
you must use one, along with a viewing card. There are several different
makes but they all have essentially the same features and they all perform
the same task: taking the signal from the dish, unscrambling it if necessary
and then translating it into a form which a television can recognize. It's
connected by a co-axial cable to the dish and to the TV via a SCART or R.F.
lead, both of which are usually supplied. Most domestic models run on 230V
but can be run without problem from a 150-watt inverter.
Other receivers are available which operate on 12V but they cannot be used
with a SKY viewing card and so will not receive certain channels.
A Viewing Card:
As explained earlier, without a viewing card many channels are simply
unavailable via satellite. The viewing card slots into the digibox and
gives it permission to decrypt some or all of the channels being transmitted
by the satellite. Without a viewing card, many channels are still available:
you?ll get all BBC TV & radio programmers, CNN, SKY News, Performance, ITN News,
lots of shopping & travel channels and more.
If you decide that you have to have ITV, Channel 4 & Channel 5, SKY will
send you a viewing card after you've paid them of course. It must then be
activated before it can be used. This is done by inserting the card into
the digibox - which must be connected to a dish and receiving satellite
transmissions - and leaving it for up to 48 hours. When that?s been done,
the card should have been programmed by SKY and be ready for use.
The people at SKY will explain exactly what to do and how to do it.
Note:
As explained previously, every viewing card is electronically matched to
the digibox in which it is to be used. Cards can be moved from digibox to
digibox but subscription channels will not be available and there is a
chance that the card may be de-activated under certain circumstances.
An Inverter (possibly):
If you want to use your regular digibox from home, you will need to run
it from 230V: because it will use very little power, approx. 36W - a
low-cost 150W inverter is all that is necessary for powering it from 12V
in a vehicle.
The inverter can be simply plugged into a standard lighter socket.
A Compass:
A compass is useful for checking the direction in which the dish must be
pointed. We supply a chart with every dish which gives the correct angles
of azimuth (the horizontal angle) and elevation in major towns and cities
all over Europe.
A "Satfinder":
With digital transmissions the satellite dish must be positioned absolutely
precisely and, if it isn't, you simply won't get a picture.
Some people claim that they can find the satellite without a satfinder in
just a few minutes. This is undoubtedly true but, with a satfinder, the job
takes only a few seconds. A satfinder is a device which, using some form of
indicator, makes locating a satellite easy, reliable and quick.
An additional advantage is that it's not necessary to be able to see the
screen or have an assistant who can. The satfinder is connected between
the dish and the receiver and should be disconnected when the satellite
has been found.
Some models are easier to use than others and we believe that our Zehnder
Satfinder, which uses a combination of audible tones and L.E.D.s is one of
the easiest and most reliable.
A Television:
You do not need a special TV to receive satellite transmissions.
If you're using a SKY digibox, any television of any size or type will do.
For other receivers, you will probably need a TV with a SCART socket or
Audio / Video inputs.
A word of caution:
If you go a Sky dealer and buy a satellite system for your home, you can
get not only the "digibox" but also a dish and have the entire system
installed and up and running for less than the price of a good night out.
The "digibox" is heavily subsidised in the hope that you will use it for
interactive services.
On the other hand, if you want to watch satellite TV only in your boat,
caravan, motor home or truck and you don't have a "digibox" which you can
use, you will have to buy one at the market price. This is currently between
approx. £200.00 - £300.00 depending on the model.
Some unscrupulous and dishonest companies advertise complete satellite
TV systems for less than this including dish and "digibox". These systems
may have been designed for domestic installation and connection to a phone
line and may be being sold illegally. Because the distribution of "digiboxe's"
is carefully controlled, you must give your unit's serial number when
requesting a viewing card, you could encounter problems if your "digibox"
ever failed to work correctly or if you needed to seek advice from the
satellite programmed provider.
Furthermore, being intended for domestic use, the dishes supplied with
these systems are designed for installation on a building, not a vehicle
or boat.
F.A.Qs.
How difficult is it to use satellite TV?
Many people will tell you that setting up digital satellite TV is
difficult. If you have the right equipment, the correct information
and a little bit of patience for the first time you set your system up,
it's easy.
After a bit of practice, setting up a Multimo, for example, lining it
up with the satellite and settling back to watch TV need take no more
than 5 minutes.
What channels can I get with satellite TV?
The fact of the matter is that, if you want to watch U.K. TV via satellite,
you have to go digital and, for ITV, Channels 4 & 5 and all SKY
subscription programmes, you must have a SKY "digibox" and a SKY viewing
card.
You can get a card which will enable you to receive ITV, Channel 4 &
Channel 5 for a one-off fee of £23.50.
Subscriptions, which will enable you to receive other channels such as
Sky 1, ITV 2, etc start at approx. £12.50 per month.
If you can make do with BBC programmes and all the other free-to-view
(not ITV, Channel 4 or Channel 5) you can use a SKY "digibox" without
a viewing card. However, if you're not subscribing, you can also use
any digital satellite receiver, of which there are hundreds of different
models.
What channels can I get without a subscription?
Free to view channels change all the time: they come, they go!
However some of the channels which are broadcast on SKY and are available
without a subscription are: BBC 1, 2, 3 & 4, BBC News 24, SKY News,
CNN, ITN News, Motors, Extreme Sport, You, Performance and Classic FM TV.
Then there are numerous religious, shopping, travel and music channels
and, of course, dozens and dozens of radio stations including all the BBC
ones.
There are other English-speaking channels on other satellites and,
if you have one of our automatic Kathrein systems, you will be able to
watch BBC World, Fox News, Bloomberg and lots more channels which are
broadcast on the Hotbird and Astra 19 satellites.
These channels are available to anyone with a receiver capable of
picking them up.
How do I decide which type of dish to buy?
There are many factors to take into consideration when choosing which
dish to get.
Most importantly: do you want automatic, through-the-roof or free-standing?
Each has its advantages and disadvantages.
For maximum convenience, a fully automatic unit is unbeatable.
However, remember that you will always have to park your vehicle so that
the dish can align with the satellite.
On occasion - at a crowded campsite for example - this may simply not
be possible and many people who have an automatic system take a
free-standing set-up with them as well, just in case!
After all, moving a dish and a tripod a few feet to avoid a tree is a
lot easier than moving a motorhome backwards, forwards and sideways
until the dish can "see" the satellite.
For a low-cost set-up with maximum flexibility, a manual, free-standing
dish will do the job.
For the convenience of a permanently mounted dish with a cost nearer to
a manual than an automatic system, a through-the-roof type could be just
what you need.
Bear in mind the advice for the automatic system: the same applies.
In the near future, other types of dish will become available which
will make the situation even more confusing.
Look out for free-standing, portable, fully automatic models as well
as units which track the satellite as the vehicle or boat moves.
Keep an eye on our website for up to the minute information.
What size dish will I need?
It depends where you are and what programmes you want to receive but don't
be fooled into thinking you need a bigger dish than you actually do.
Refer to the footprint charts and work on the following basis:
A 30cm dish will work anywhere inside the innermost blue areas;
A 55cm dish (including the MULTIMO) will work anywhere inside the outermost
orange area;
An 85cm dish (including the Globesat) will work even beyond the
published limits of the footprint but you can't be sure exactly how far.
Be aware that weather and atmospheric conditions can affect reception
and also that the satellite operators can change both footprints and
transmission power at will.
When choosing a dish, bear in mind that the smaller it is,
the easier it will be to locate the satellite.
This sounds unlikely but it really is true!
A smaller dish is also much less susceptible to movement:
A Multimo or Kerstan can even be successfully used on a moored boat.
On the other hand, the larger the dish the greater the amount of
signal it will be able to receive and the better your chances of
picking up programmes in less than perfect conditions:
For example at the fringes of, or even outside, the published "footprint".
What can I get in southern Spain? or Italy, Greece, Portugal, Switzerland, etc.?
A nice paella and a bottle of cheap red wine for a start.
You can forget (almost)* about watching BBC, ITV & Channel 4 unless
you have a dish of at least 1.5 metres and preferably 2 metres in diameter.
Some people claim to know people who, in turn, claim that they have
picked up ITV in Malaga with a dish measuring less than 1 metre in
diameter but the footprint maps and other people's experiences suggest
that it wouldn't be a good idea to rely on this information.
You can get Channel 5 (if you have a SKY subscription), SKY News,
CNN and more by using a dish as small as 30cm.
Some SKY subscription channels are available too but, to find out
exactly what's available "down south", your best bet is to go to the
Astra web-site and look at their listings.
The web-site address is below.
There is one BBC channel that you can easily get almost anywhere in
Europe including southern Spain and Italy, Greece, Portugal and even
Morocco.
You don't need a big dish but, here's the catch, you need to pay to
receive it.
The channel is called BBC Prime and it's a subscription only channel
aimed specially at ex-pats and anyone who wants to watch a range of
BBC programmes in foreign climes. BBC Prime is transmitted from the
Hotbird 6 satellite and, because the channel is encrypted, you'll need
a card to access it.
You can't use a SKY digibox either, the card won't fit so you'll need
to have a receiver such as the Kathrein UFD-540 which has the appropriate
slot.
For more information, ask us or go to the BBC Prime web-site, the
address is below.
What about Freeview?
Freeview is a terrestrial digital service which has nothing to do with
satellites or SKY. Programmes are delivered to your TV via an aerial
in the normal way although, depending on the area, your existing aerial
may not be up to receiving the signal and may require replacing.
There's no subscription and you can get lots of channels including
BBC, ITV, Channel 4 & Channel 5.
However, reception is patchy and, if you go to places where the normal
analogue TV signal is not too good, it's unlikely that you?ll be able
to get Freeview at all.
Of course, Freeview is not available abroad.
Can I use a "Freeview" receiver instead of a SKY digibox?
In a word: No.
Is it OK to use satellite TV in a motorhome, caravan, boat, bus
or truck?
As far as we are aware SKY have no rules concerning the use of a "digibox"
in a vehicle.
They may advise against it and some people say they have been told that
it's not possible but tens of thousands of people do.
The only restriction is on the use of the viewing card:
For copyright reasons the use of a viewing card is prohibited outside
the U.K. and Ireland.
There is, of course, no possible way for SKY or anyone else to know
where you are when you are watching satellite TV.
Anyway, if you don't subscribe, you don't need a viewing card so the
situation doesn't arise.
Can I use my digibox from home?
If, when you signed up with SKY, you were given a subsidised "digibox",
you probably signed a contract requiring you to leave the "digibox"
connected to a phone line for at least 12 months.
You are still free to buy a second "digibox" and take it away with you.
However, when you've had a "digibox" connected to the phone line for
12 months, you are free to disconnect it and take it wherever you like.
Are there any disadvantages to satellite TV?
The only real disadvantage is that, in order to receive a signal from
the satellite, your dish must be able to "see" it.
Buildings, trees or other vehicles which lie directly between your dish
and the satellite will prevent the signal from being received;
It's as simple as that.
This can be a problem if you're parked up in a lorry park for example
and surrounded by trucks or on a campsite and obscured by trees.
Also, it's worth bearing in mind that the signal from the satellite
can be affected by rain and snow. Normally there's no problem but
really severe weather can result in a less than perfect TV picture.
How can you tell who to believe about satellite TV?
Certain people may tell you that you must never disconnect your digibox
from the mains.
They may also tell you that the digibox must remain connected to a
telephone, that a Kerstan dish is too small and won't work at all,
that a dish can't work on a boat or that certain "digiboxes" can't
be used outside the U.K.
Others will tell you that all "satfinders" are equally easy to use,
that only dishes costing thousands of pounds will work on a boat or
even that you need a special inverter to run a digibox from 12 or 24
volts.
They may even tell you that the moon is made of blue cheese or that
they have a pet unicorn. The fact is that these people either have
something to sell or are just genuinely ignorant (or mad).
In either case, ignore them and take advice from someone who's already
using a mobile satellite system. Or, of course, ask Solar Solutions!
Why ask Solar Solutions?
Because we have tried and tested all the products we sell:
In Portugal, France, Spain, Germany, Italy, Gibraltar, Ireland,
Holland, Belgium, Poland, Switzerland, Austria, England, Wales
& Scotland.
When we say that a particular piece of equipment does something,
we're not guessing or hoping, we're simply giving the facts.
There are all sorts of dishes, satfinders, even tripods on the
market and we have made a special effort to test as many of them as
we can. As a result, we believe that the products that are now in our
range are all the best of their type.
They are all purpose-made for mobile use and we have worked closely
with the manufacturers to iron out any problems.
And, as the market leader in mobile satellite TV equipment,
we have thousands of satisfied customers, many of whom keep us
informed of their satellite experiences.
Many people see satellite TV as a tricky and complex subject.
For this reason, we are happy to offer sensible, straightforward and
accurate advice.
Let us know where you plan to go, what you want to watch or listen to
and what vehicle you're using.
We'll advise you on the most suitable equipment and will supply you
with all the information necessary to set it up easily and quickly.
If you can visit us, we?ll even give you a "hands-on" session so that
you can see just how easy it is. Don't worry about all the technical
jargon and the stories you may have heard of people spending 4 days
in a field trying to get the thing to work:
We guarantee that you can get your satellite TV system up and running
in just a few minutes, every time!